1.0 RESOURCES
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1.1 Manages Time: Selects relevant,
goal-related activities, ranks them in order of importance,
allocates time to activities, and understands, prepares, and
follows schedules.
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1.2 Manages Money: Uses or prepares
budgets, including making cost and revenue forecasts, keeps
detailed records to track budget performance, and makes
appropriate adjustments.
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1.3 Manages Material and Facility Resources:
Acquires, stores, and distributes materials, supplies, parts,
equipment, space, or final products in order to make the best
use of them.
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1.4 Manages Human Resources: Assesses
knowledge and skills and distributes work accordingly,
evaluates performance, and provides feedback.
2.0 INTERPERSONAL
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2.1 Participates as a Member of a Team:
Works cooperatively with others and contributes to group with
ideas, suggestions, and effort.
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2.2 Teaches Others: Helps others to
learn.
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2.3 Serves Clients/Customers: Works and
communicates with clients and customers to satisfy their
expectations.
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2.4 Exercises Leadership: Communicates
thoughts, feelings, and ideas to justify a position,
encourages, persuades, convinces, or otherwise motivates an
individual or groups; including responsibility challenging
existing procedures, policies, or authority.
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2.5 Negotiates: Works toward an
agreement that may involve exchanging specific resources or
resolving divergent interests.
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2.6 Works with Cultural Diversity:
Works well with men and women and with a variety of ethnic,
social, or educational backgrounds.
3.0 INFORMATION
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3.1 Acquires and Evaluates Information:
Identifies need for data, obtains it from existing sources or
creates it, and evaluates its relevance and accuracy.
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3.2 Organizes and Maintains Information:
Organizes, processes, and maintains written or computerized
reports and other forms of information in a systemic fashion/
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3.3 Uses Computers to Process Information:
Employs computers to acquire, organize, analyze, and
communicate information.
4.0 SYSTEMS
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4.1Understands Systems: Knows how
social, organizational, and technological systems work and
operates effectively within them.
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4.2 Monitors and Corrects Performance:
Distinguishes trends, predicts impact of actions on system
operations, diagnoses deviations in the function of a
system/organization, and takes necessary action to correct
performance.
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4.3 Improves and Designs Systems: Makes
suggestions to modify existing systems to improve products or
services, and develops new or alternative systems.
5.0 TECHNOLOGY
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5.1 Selects Technology: Judges which
set of procedures, tools, or machines, including computers and
their programs will produce the desired results.
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5.2 Applies Technology to Task:
Understands the overall intent and the proper procedures for
setting up and operating machines, including computers and
their programming systems.
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5.3 Maintains and Troubleshoots Technology:
Prevents, identifies, or solves problems in machines,
computers, and other technologies.
SCANS FOUNDATION
SKILLS
6.0 BASIC SKILLS
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6.1 Reading: Locates, understands, and
interprets written information in prose and documents -
including manuals, graphs, and schedules to perform tasks.
Learns from text by determining the main idea or essential
message; identifies relevant details, facts, and
specifications; infers or locates the meaning of unknown or
technical vocabulary, and judges the accuracy,
appropriateness, style, and plausibility of reports,
proposals, or theories of other writers.
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6.2 Writing: Communicates thoughts,
ideas, information, and messages in writing; records
information completely and accurately; composes and creates
documents such as letters, directions, manuals, reports,
proposals, graphs, flow charts; uses language, style,
organization, and format appropriate to the subject-matter,
purpose, and audience. Includes supporting documentation and
attends to level of detail; checks, edits, and revises for
correct information, appropriate emphasis, form, grammar,
spelling, and punctuation.
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6.3 Arithmetic: Performs basic
computations; uses basic numerical concepts such as whole
numbers and percentages in practical situations; makes
reasonable estimates of arithmetic results without a
calculator, and uses tables, graphs, diagrams, and charts to
obtain or convey quantitative information.
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6.4 Mathematics: Approaches practical
problems by choosing appropriately from a variety of
mathematical techniques; uses quantitative data to construct
logical explanations for real world situations; expresses
mathematical ideas and concepts orally and in writing; and
understands the role of chance in the occurrence and
prediction of events.
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6.5 Listening: Receives, attends to,
interprets, and responds to verbal messages and other cues
such as body language in ways that are appropriate to the
purpose; for example, to comprehend; to learn, to critically
evaluate; to appreciate, or to support the speaker.
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6.6 Speaking: Organizes ideas and
communicates oral messages appropriate to listeners and
situations; participates in conversation, discussion, and
group presentations; selects an appropriate medium for
conveying a message; uses verbal language and other cues such
as body language appropriate in style, tone, and level of
complexity to the audience and the occasion; speaks clearly
and communicates a message; understands and responds to
listener feedback; and asks questions when needed.
7.0 THINKING SKILLS
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7.1 Creative Thinking: Uses imagination
freely, combines ideas or information in new ways, makes
connections between seemingly unrelated ideas, and reshapes
goals in ways that reveal new possibilities.
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7.2 Decision Making: Specifies goals
and constraints, generates alternatives, considers risks, and
evaluates and chooses best alternatives.
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7.3 Problem Solving: Recognizes that a
problem exists (ie., there is a discrepancy between what is
and what should or could be), identifies possible reasons for
the discrepancy, and devises and implements a plan of action
to resolve it. Evaluates and monitors progress, and revises
plan as indicated by findings.
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7.4 Mental Visualization: Organizes and
processes symbols, pictures, graphs, objects, or other
information; for example, sees a building from a blueprint, a
system's operation from schematics, the flow of work
activities from narrative descriptions, or the taste of food
from reading a recipe.
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7.5 Knowing How To Learn: Recognizes
and can use learning techniques to apply and adapt new
knowledge and skills in both familiar and changing situations.
Involves being aware of learning tools such as personal
learning styles (visual, aural, etc.), formal learning
strategies (note taking or clustering items that share some
characteristics), and informal learning strategies (awareness
of unidentified false assumptions that may lead to faulty
conclusions).
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7.6 Reasoning: Discovers a rule or
principle underlying the relationship between two or more
objects and applies it in solving a problem. For example, uses
logic to draw conclusions from available information, extracts
rules or principles from a set of objects or written text;
applies rules and principles to a new situation, or determines
which conclusions are correct when given a set of facts and a
set of conclusion.
8.0 PERSONAL QUALITIES
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8.1 Responsibility: Exerts a high level
of effort and perseverance towards goal attainment. Works hard
to become excellent at doing tasks by setting high standards,
paying attention to details, working well and displaying a
high level of concentration even when assigned an unpleasant
task. Displays high standards of attendance, punctuality,
enthusiasm, vitality, and optimism in approaching and
completing tasks.
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8.2 Self-Esteem: Believes in own
self-worth and maintains a positive view of self; demonstrates
knowledge of own skills and abilities; is aware of impact on
others; and knows own emotional capacity and needs and how to
address them.
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8.3 Sociability: Demonstrates
understanding, friendliness, adaptability, empathy, and
politeness in new and ongoing group settings. Asserts self in
familiar and unfamiliar social situations; relates well to
other, responds appropriately as the situation requires; and
takes an interest in what others say and do.
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8.4 Self-Management: Assesses own
knowledge, skills, and abilities accurately; sets well-defined
and realistic personal goals, monitors progress toward goal
attainment and motivates self through goal achievement;
exhibits self-control and responds to feedback unemotionally
and non-defensively, is a "self-starter."
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8.5 Integrity/Honesty: Can be trusted.
Recognizes when faced with making a decision or exhibiting
behavior that may break with commonly held personal or
societal values; understands the impact of violating these
beliefs and codes on an organization, self, and others; and
chooses an ethical course of action
Please Note: Information on this page is
from the following sources;
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U.S. Department of Labor
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Brookhaven College, Dr. Connie Hendrickson,
Program Director
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Connecting SCANS to the Real World,
Department of Commerce Conference, Austin, Texas, 1994
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